Where do you ship to?
We currently ship throughout South Florida.
How does shipping work?
Shipping of all orders is fulfilled by AllYearDirect.com.
Upon placing your order you will be prompted to select a preferred shipment date from a calendar. Please note that the selected date upon checkout does not ensure delivery on that date, this date is subject to change upon AllYearDirect.com current delivery schedule.
After your order is processed a representative from AllYearDirect.com will follow up with you via email to confirm the AC Unit shipment time and date.
Do I need to be present at the time of delivery?
Yes, a signature is required upon delivery. A recipient must be available at the time of delivery to check the unit for any exterior damage and sign for the delivery.
What happens if I miss the confirmed delivery window?
If delivery time has been confirmed and no one is available to provide a signature upon delivery the customer will be
charged a fee of 15% of the original AC unit purchase in order to have the unit reshipped.
Can I expect a call on the day of or before delivery to ensure that the delivery will arrive as scheduled?
On the verified date of delivery, our drivers will confirm via phone call that you will be available to receive and sign for the shipment.